Utility Companies

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The Town of Oyster Bay is not responsible for household utilities. Home phone and internet, power and electric, and gas are all provided and managed by private companies.


If you have a question, comment or complaint about a specific utility, please contact the corresponding company using the list below.


Please check your bill if you are unsure of what services you use in your home.



OPTIMUM- optimum.net/home

Residential Customer Service (631) 393-0636

Residential Sales (631) 393-0706



VERIZON- 1-800-837-4966 (1-800-VERIZON)

General- verizon.com/home

Support- verizon.com/support


PSEG- psegliny.com


24 Hour Emergency Line 1-800-490-0075

Billing & Account Management 1-800-490-0025

Building & Renovation Services 1-844-341-6378

Claims 1-800-252-4688

Energy Efficiency & Rebates 1-800-692-2626

Tree Trimming 1-800-490-0025

Call Before You Dig 811

TTY/TTD (631) 755-6660

Theft of Service (631) 755-6871



NATIONAL GRID- nationalgridus.com/Long-Island-NY-Home/


General Customer Service 1-800-930-5003

Report a Gas Emergency 1-800-490-0045 or 911

New Service, Gas pipe Installations & Natural Gas Conversions 1-877-696-4743

Claims (631) 348-4115

Start or Stop Service 1-800-930-5003

Meter Upgrade Requests (631) 348-6063

Dig Safe 1-800-962-7962